Privacy Policy

Get On The Lawn – Privacy Policy

Last updated: May 22, 2025

1. Introduction
Get On The Lawn (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.getonthelawn.ca/) or engage our lawn care and landscaping services (collectively, the “Services”). By accessing or using our Site or Services, you consent to the practices described herein.

2. Information We Collect

1. Personal Information You Provide:

   • Contact details: name, email address, phone number, mailing address when you request estimates, book Services, or subscribe to our newsletter.

   • Service details: property address, service preferences, scheduling information, and payment details (credit/debit card information, billing address).

   • Communications: any messages, feedback, or reviews you share with us via email, phone, forms, or social media.

2. Automatically Collected Information:

   • Usage data: IP address, browser type, operating system, pages visited, time and date of access, referring pages, and clickstream data.

   • Cookies and tracking: we use cookies, web beacons, and similar technologies to remember your preferences, analyze site traffic, and improve your experience.

3. Third-Party Sources:

   • Analytics and advertising: information from Google Analytics, Facebook Pixels, or similar tools to understand how you use our Site and to show you relevant offers.

   • Public records or data providers: basic demographic or property details to better tailor our Services.

3. How We Use Your Information
We process your personal data to:

• Provide and manage Services: schedule appointments, deliver lawn care, send reminders, and handle billing.

• Communicate with you: respond to inquiries, send confirmations, service updates, promotional offers, and newsletters (you may opt out at any time).

• Personalize your experience: remember site preferences, tailor content, and recommend relevant Services.

• Operate and improve our Site: analyze usage patterns, fix bugs, enhance features, and monitor performance.

• Comply with legal obligations: maintain records, respond to lawful requests, and protect our legal rights.

4. Disclosure of Your Information
We do not sell or rent your personal information. We may share your data with:

• Service providers and partners: trusted vendors who assist with scheduling, billing, marketing, analytics, and IT infrastructure. They have strict confidentiality obligations.

• Professional advisors: lawyers, accountants, or insurers when necessary to manage our business and comply with legal requirements.

• Government and regulatory bodies: when required by law, court order, or to protect our rights.

• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to you and appropriate safeguards.

5. Cookies & Tracking Technologies

• Essential cookies: required for Site functionality (e.g. session management).

• Performance cookies: collect anonymous data for analytics (e.g. Google Analytics).

• Marketing cookies: enable targeted advertising on third-party platforms (e.g. Facebook Ads).
  You can manage or disable cookies via your browser settings, but this may affect Site functionality.

6. Your Rights & Choices

• Access & portability: request a copy of your personal data.

• Correction: ask us to correct inaccurate or incomplete information.

• Deletion: request deletion of your personal data, subject to legal obligations.

• Opt-out: unsubscribe from marketing communications at any time via the link in our emails or by contacting us directly.

• Do-Not-Track: we do not currently honor Do-Not-Track signals, as our Site is not configured to respond to them.

To exercise your rights, please contact us (see Section 10 below). We will respond within 30 days.

7. Data Security
We implement reasonable administrative, technical, and physical safeguards—such as encryption, access controls, and secure servers—to protect your information. However, no internet or electronic storage is completely secure; we cannot guarantee absolute security.

8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data will be securely deleted or anonymized.

9. Children’s Privacy
Our Site and Services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us to arrange deletion.

10. Contact Us
If you have questions, concerns, or wish to exercise any privacy rights, please reach out to:

Get On The Lawn
10 Pinewood Avenue
Grimsby, ON L3M 1W3
Phone: (905) 626-6436
Email: getonthelawn2018@gmail.com

11. Changes to This Policy
We may update this Privacy Policy to reflect changes in law, technology, or our practices. We will post the revised policy on our Site with an updated “Last updated” date. Continued use of the Site or Services after changes constitutes acceptance of the updated policy.

Thank you for trusting Get On The Lawn with your privacy. We are committed to earning and maintaining your confidence.